Frequently Asked Questions

You've got questions... we've got the answers

Who will be working on my social media accounts?

A well-trained, dedicated Content Specialist will be the one finding and sharing content for your accounts. Our Content Specialists are just that – specialists in social media content. They spend hours scouring the web, searching for relevant content to share on your accounts. Their goal is to engage with your audience the way you would if you had the time. We’re big on taking ownership and responsibility for our work, and it shows in everything we do.

How will you know what to post for my business?

Once we receive your order, your dedicated Content Specialist will begin researching your industry, competitors, and target audience. By the time the first post hits Facebook and Twitter, your Content Specialist will know just what your audience is looking for. And that’s the key to effectively using Social Media!

Can I still post on my own profiles?

Of course! They belong to you, and you can be involved as much or as little as you’d like.

What if I have specific products, promotions, or specials I want you to promote?

Just send us an email with what you’d like us to share for you, and we’ll pass it along to your Content Specialist. Our friendly Support Team is happy to make sure your requests are handled just right. You can email specific instructions to hello@99social.com anytime, and we’ll do whatever we can to get them implemented right away.

Do I have to sign a contract?

We believe in earning your business month after month, so there’s no contract involved. You can cancel anytime you’d like. But we are confident you’ll love our service and want to stick around for a long, long time!

What if I need more services?

Just ask us. We have the experience to handle most of your social media and SEO requests. We can help you identify what you need as your business grows and your needs change.

Do you work with any more social media accounts?

Yes we offer Social Media Additional extras which include LinkedIn, Pinterest, Instagram, Youtube, and Tumblr. These are avaliable as addons. Contact us for more information.

Still have questions?

Feel free to ask us whatever you would like. It's all part of the process of getting to know your business so we can serve your social media needs better.

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You're backed by our 14 day Risk-Free Guarantee!

OUR GUARANTEE

Love it or your money back

We’re pretty confident you’ll like our social media marketing strategy. After all, we’re offering quality, consistency, responsiveness, and peace of mind, all at a really sweet price. What’s not to like?

However, if you are not satisfied with what we’re doing for any reason, we’ve got you covered. Simply cancel your service within the first 14 days and we’ll refund your money.

hello@99social.ie

+353 1 90 79 171

We're working hard Monday through Friday, starting bright and early with a cup of lightly creamed coffee. We prefer email, but feel free to give us a ring for good measure.